News Update – Visiting guidance at Portland Nursing Home

As we welcome the spring sunshine, here at Portland Nursing Home we are delighted to announce we too can begin reuniting friends and family back to our home following our visiting guidance.

Following the recent Government announcement and guidance, we are now allowing every one of our residents to have the opportunity to nominate a one named visitor who can come in for a regular and repeated visit to our home.

Since January, all of our staff team and residents received their first vaccination against COVID-19 and to ensure the utmost safety for everyone. We are following vigilant procedures and maintaining social distancing during visitations to ensure it is COVID-secure for visitors and residents.

Before entering our home, we have included some new updates and changes to our visiting policy that you must know and follow before visiting.

 

1. All visits are by appointment only


If you wish to visit a loved one here at Portland Nursing Home, you must prebook an appointment with our Registered Manager, Kaye, on 01298 23040.

Residents will be asked to nominate a single named visitor who can come in for a regular visit and must remain the same for each visit. Family members will be contacted by management for those residents who cannot choose their named visitor. It will be up to the family to decide between themselves who can visit.

Visitations are currently taking place in either residents’ bedrooms or one of our dedicated Covid-secure lounges when available.

In all cases visiting remains at the discretion of the Registered Manager.

 

2. Visits remain still socially distanced


As many of our staff and residents are still awaiting their second dose of the AstraZeneca vaccine, we are asking loved ones to still maintain a social distance during visits until further notice.

Hand holding is permitted but only in the case when visitors have completed a COVID test before entry, wearing the correct PPE but we would ask that physical contact is kept to a minimum.

We currently have no time limit on the length of time you stay but we would ask you where possible to avoid staying over mealtimes unless you wish to assist your loved one with meals. Some residents will respond well to assist with meals whilst it may put others off.

 

3. Testing is required prior to entering the home


Testing is required before visitors enter the home and will be asked by a member of staff to do a COVID test. Everyone has the choice to say no to a test but in this circumstance, we would legally not be allowed to let visitors enter our home.

On the day of your visit, we would ask you to come at your allocated time and ring the front doorbell where a member of staff will let you into the porch. You will have your temperature taken on arrival and will also have a lateral flow test carried out by a trained member of staff. This test will consist of a throat and nasal swab.

You may then remain on the porch or return to your car and wait for the test result to come back which will take up to 30 minutes. Once your result is back and it is negative then you will be invited inside and asked to sanitise your hands and leave any items you bring in downstairs in the lounge for sanitising.

You will be given fresh PPE including a surgical face mask, apron and gloves. Please do not bring your own masks or PPE into the home as you will not be allowed to wear them.

During your visit, we ask for you to not remove or touch your mask at any time as visits will be taking place in the resident’s bedrooms where you will be escorted by a member of staff.

Visitors are not required to have had the vaccine in order to visit but we do ask if visitors could try to avoid public transport to get to the visit if at all possible.

If in the case your test result comes back positive you may have a PCR test which is a similar test to the LFT but would be done and sent away. This is done to confirm the LFT result. You will then be asked to return home immediately (not by public transport) and isolate.

In the event of an outbreak, visiting will be suspended immediately.

 

From all of us at Portland Nursing Home, we wanted to thank you all so much for your patience and understanding in these challenging times, and we very much look forward to welcoming you back to our home.

Portland is still welcoming new residents and has clear policies and procedures in place to be able to do this safely.

For more information on visitations or Portland Nursing Home, please call 01298 23040 or fill in a contact form here.

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